HR Platform for Effective Complaint Management
Sofia is a web-based Complaint Management System (CMS) that enables managers and HR departments to monitor and track workplace conflicts for quicker and smoother resolution, as well as providing direct access to legal expertise and guidance.
2022
UX Design
CREATIVE OBJECTIVE
Sofia is a B2B software concept designed for large enterprise clients, aimed at simplifying the process of evaluating a complex digital product. Our objective was to design a clear, compelling website that would act as the central information hub for prospective customers. The site needed to guide users seamlessly through product features, pricing tiers, and a robust FAQ, helping potential clients understand the platform’s value at a glance.
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EXECUTION & UX APPROACH
To create a more fluid and user-friendly experience, we incorporated expandable pop-up modules in sections like "Features", enabling users to dive deeper into key information without leaving the current page. This approach reduced friction and improved accessibility across the site. While the project ultimately did not launch due to external business factors, our focus remained on delivering a strategic, intuitive interface that prioritized clarity, usability, and enterprise-level professionalism.
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CREDITS
Designed at Tux Creative House.
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